How can a company react to increasing inquiries in times of crisis when call centers are closed at the same time and staff capacities are becoming scarce?
A simple FAQ bot without “intelligence” creates quick and effective help.
If the desired response texts for special keywords are available, it can be set up within 3 hours.
Customer service employees can process requests in parallel. Customers don’t have to wait in a queue.
Optimal communication even in times of crisis
With our user-friendly web tool, all content is maintained directly by the customer.