WhatsApp & Co. for your Business
Use our Instant Messaging Gateway for state-
B2C and B2B Communication
Your tool for Omnichannel Messaging
Smartphones and Instant Messenger services like WhatsApp are the main channel for personal communication nowadays. Professional tools from Message Mobile help you and your company to communicate fast and directly with clients via Instant Messaging and also offer a great service that inspires costumers.
With Message Mobile as your strong partner, you easily reach customers via:
No Smartphone needed, just our gateway integrated into your system –
Why WhatsApp & Co.?
Instant communication
Get personally in contact with customers and increase customer loyalty
Communicate with many customers simultaneously
Multimedia communication:
Send pictures, videos and voicemails.
High opening rates and coverage
Convenient handling
Technical Implementation
With our omnichannel platform, you can communicate with customers straightforwardly via different messengers. We convert the message and send it to your system.
Use Cases
The use of messenger services is conceivable and sensible in almost every industry.
To gain an insight, we present some use cases as examples.
energy industry:
Paperless & fast meter reading
supplier change service
fault report
statement clarification
event industry:
Sale of remaining places
ticket alert
Event support
insurance industry:
claim report
proposal preparation
appointment
consulting
sports club:
Fan/Member Services
e.g. during game days
ticket sales
Chatbots for customer services
Communication in times of crisis
The corona crisis is currently causing a high volume of inquiries from many companies. Messenger chatbots relieve customer service by quickly answering similar inquiries This partially reduces the request volume by 80%.
Best Practice
WORLD HEALTH ORGANISATION
(WhatsApp Chatbot)
The WHO sends billions of WhatsApp users to their smartphone with the help of a chatbot about COVID-19. (https://www.who.int)
How this works exactly and how a chatbot can provide relief in times of crisis can be read here in German in our white paper.
Federal Ministry of Health (Bundesministerium für Gesundheit)
(WhatsApp Chatbot)
https://www.bundesgesundheitsministerium.de/coronavirus.html
German video explanation of the WhatsApp chatbot to the Federal Ministry of Health:
https://www.facebook.com/bmg.bund/videos/550501065600566/
White Paper
You can request further information in the form of a free white paper for the following industries.
energy utility
chatbots
REQUEST WHITE PAPER
Available Messenger Services:
